Coasty

A Computer-Use-Agent that runs legacy software like a human

Developer ToolsArtificial IntelligenceTech

▲ 131 votes28 commentsLaunched Jul 9, 2026

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Coasty is a computer use agent that operates real desktop software end to end. Started with healthcare prior auth, automating payer portals and legacy EHRs, and data removal for data privacy but now we're expanding into insurance and tax & accounting. Coasty does that work autonomously, with human takeover and full audit trails. Independently verified at 82.81% on OSWorld Verified (359 tasks), near the top of the leaderboard. No APIs required. If software has a screen, Coasty can run it.

AI Analysis

📝 Summary

Coasty is an AI computer-use agent that autonomously operates real desktop software and legacy systems end-to-end without needing APIs. It handles complex workflows like healthcare prior authorizations, payer portals, EHRs, data privacy removal, and is expanding into insurance, tax, and accounting. Core features include full autonomy with human takeover options, comprehensive audit trails for compliance, and strong performance (82.81% on OSWorld benchmark across 359 tasks). It solves key pain points of manual repetitive tasks, integration barriers with outdated software, high error rates, and labor costs in regulated industries. The value proposition is reliable, verifiable automation that works on any screen-based interface, boosting efficiency while maintaining security and oversight.

📈 Market Timing

The timing is highly favorable for 2025-2026. Rapid progress in multimodal LLMs and agentic AI enables reliable computer-use agents, aligning with enterprise demands for automation in healthcare, insurance, and finance amid labor shortages and cost pressures. OSWorld benchmark validates the tech maturity. Economic environment favors efficiency tools, with supportive policies for digital transformation in regulated sectors. No major headwinds visible. Excellent Timing.

✅ Feasibility

Overall High feasibility. Technical capability is demonstrated by the strong OSWorld benchmark results, though maintaining 80%+ reliability at scale remains challenging. Development costs are manageable for an AI agent but inference/operation costs could be high. Compliance risks in healthcare are mitigated via audit trails and human oversight. Team appears well-fit given vertical focus. Scalability is strong across industries with screen-based software. Key risks are consistent performance in diverse real-world environments.

🎯 Target Market

Primary segments: Operations and admin teams in healthcare providers/payers (prior auth, EHR users), insurance firms, tax & accounting practices. Mostly mid-to-large US enterprises with legacy systems. Demographics: professionals aged 25-55 in ops/admin roles. TAM for enterprise automation/RPA in these sectors exceeds $20B; SAM for AI-driven computer agents ~$2-5B; SOM for Coasty's initial verticals ~$300-500M. Core pains: time-intensive manual navigation, error-prone data entry, staffing shortages, compliance burdens. High willingness to pay due to clear labor cost savings and ROI.

⚔️ Competition

Medium. Direct competitors: 1. Anthropic Claude Computer Use (anthropic.com), 2. MultiOn (multion.ai), 3. UiPath (uipath.com), 4. Automation Anywhere (automationanywhere.com), 5. Browser Use agents like those from Adept (acquired by Amazon). Advantages: Higher verified benchmark score, deep vertical start in healthcare with compliance-focused features (audit trails, human takeover), true no-API desktop compatibility. Disadvantages: Less established brand than RPA giants, potentially higher runtime costs, narrower initial scope vs generalist agents. Strong differentiation in regulated industry focus and autonomy reliability.

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